Apac CIOOutlook: Contributors
Razer’s Journey to Phenomenal Customer Service
By Grace Tang, Global Head, Customer Advocacy, Razer Inc.
One Way Contact Centers Cause Disengagement
By Jeremy Markey, Director Of Cs Operations/ Workforce Experience, Hunter Douglas, Inc.
Four Ways a Loyalty Program Contributes Incremental Financial Benefit
By Alex Tavera, Director CRM, Email And Loyalty, Lakeshore Learning Materials
The Ever-Evolving CRM Landscape
By Daniel Smith, Head Of Digital Engagement, Kmart Australia Limited
Customer Lifecycle and Automation: An Omnichannel Approach
By Nestor Valverde Msc, Group Crm & Loyalty Manager, Spotlight Retail Group and Founder, Rubikey.AU
Architecting a successful digital transformation
By Murtuza Karachiwala, Head of Technology Strategy & Performance at Mitre 10
Product LED: Navigating the Challenges of Digital Transformation in Large Scale Companies
By Joao Pinto, Director of Software Engineering/Platform Engineering, Adidas [Etr: Ads]
Elevating Agility from Zero to One
By Samson Choong, Executive Director, Head of Agile Transformation, Bank of Singapore
How to 'Boss' your Organisation's Migration to Cloud
By Richard Paddock, Head of Technology, Asia Pacific at Fidelity International
AI... What just happened?
By Ian Oppermann, Government Chief Data Scientist, NSW Department of Customer Service
Tech Investing: Starting Smart
By Dmitry Firskin, Chief Investment Officer at AltaIR Capital
The Future is Automated
By Jason Williams, Head of Technology, Worldline
Delivering flexibility to customers and keeping the purchase process simple: the constant challenge of low-cost airlines
By Juan Cristóbal Andrews, Ecommerce & Marketing Director, Jetsmart Airlines
Digital Commerce for the End-to-End Consumer Experience
By Lianne Mui, Director, Apz Digital & Isea Marketing, Mccormick & Company
Important Ingredient of a Successful E-Commerce Recipe
By Lijesh Shetty, Director Of E-Commerce & Digital Development, Srs Distribution Inc.
IT Strategy Definition
By Nazih Battal, Chief Technology Officer, Rashays
Improving Sales & Marketing Performance with Lead Management Systems
By Julie Daniel, SVP Marketing & Ecommerce, Brown Jordan Inc
Create Tailor-made Applications Low-code and No-code Platforms
By Shadi Branch, VP of Product Development, Trading Platforms, Tradestation
Low & No Code Platforms in an enterprise scenario. A practical guide on how to ensure business value & compliance with IT processes and standards
By Andreas Kurz, Digital Office Head of Business Intelligence, Alfagomma Group
Decisions Under Uncertainty and Highest Competitiveness - Can Retailers Still Set Themselves Apart?
By Dr. Sebastian Walter, VP Digital And Consulting, Otto Group
Ten Learnings from the Adoption of an LCAP
By Hani Arab, Chief Information Officer, Assetlink
How Procurement can Positively Influence Supply Chains to Achieve ESG Ideals
By Cynthia Khoo, Head, Central Procurement Office at OCBC Bank
Navigating Public Concerns in the Age of Smart Cities
By Adam Mowlam, Manager Smart Cities, City of Greater GeelongBen Sinnott, Smart City Lead, Wyndham City Council
Unlocking the Value of Data
By Tim Armstrong, Director, Digital Capability and Data, NOVA Entertainment
Preparing for the AI Revolution
By Virgil Michael, CISSP, Executive Director of IT, Hoiana Resort and Golf (Vietnam)
A Refreshing Approach to Data
By Rose Herceg, President, WPP in Australia & New Zealand
Gamification in Energy Retail
By Evgueni Iakhontov, Head of IT & Digital (Retail X), Origin Energy
Drowning in Data? Your Enterprise Might Be an AI Candidate
By Troy Lau, Division Leader for Ai, Human and Data Technologies, Draper
Cooking with leadership and high performing teams
By Stuart Seymour, Global Head of Cyber Defence and Cyber Security Operations, Bat
The relevance of Corporate Security in the ESG Agenda
By Wendel Correia, Head of Latam Corporate Security & Global Anti-Illicit Trade Head, Syngenta Group
Challenging The Data 'Status Quo'
By Pablo Mlynkiewicz, Chief Data and Analytics Officer and Selva Sánchez, Data Analytics Manager, Naranja X
First-Rule of Robotic Process Automation Club
By Justin Beardsmore, Chief Technology Officer at Lewisham and Greenwich NHS Trust
Utilizing Technology to Manage Prevalent Chronic Disease
By Pablo Arabarco, Head of Modernization and Assistance Planning, Casa Hospital San Juan de Dios
Digital Transformation - An Insurance Practitioner's Critique
By Alp Altun, Transformation Programme Director, Prudential
Facing Digitalization as Cyber Security Professional
By Oliver Valentino, Head of Cyber Security Amar Bank
A CISO's perspective, how do you collaborate and utilize cybersecurity value with your peers/stakeholders and influence the organisation?
By Yaroth Chhay, Senior Vice President & Head of Information Security Division at ACLEDA Bank Plc., Cambodia
IT Security for medium-sized businesses and enterprises in Australia
By Vlad Vyshnivetskyy, Head of Cyber Security at PICA Group
Why Cyber Security is Now a Mission-critical Requirement for Public Safety?
By Con Balaskas, Director of Services, Motorola Solutions
The Opportunity for 5G-Advanced to Shape Enterprise Applications
By Jake Saunders, Asia-Pacific VP, ABI Research.
Deliver Resiliency with Managed Services
By Edy Salim, Head of Technology Services & Enterprise Architecture, PT Adira Dinamika Multifinance Tbk
