Apac CIOOutlook: Contributors
Driving Transformative, Datadriven Thinking
By Shubham Mehrish, Vice President, Mars
Retail is Detail They Say
By STUART FREER, CHIEF DIGITAL OFFICER, MECCA BRANDS
Blockchain: The answer to solve the perennial issues in the Telecom Industry
By Neeti Virmani, Venture Partner, Loyal VC
Self Service: An important slice of the digital transformation pie
By Christopher Douglas, Director Member Services Pacific, Accor Plus
Leveraging POS Systems to Enhance Customer Experiences in Retail
By Bernie Winter, Director of Point-of-Sale Systems, and Mike Metz, Vice President of Information Technology, Tops Friendly Markets
How can HR technology help us in our new environments?
By Claire Tobijanski, Group HR Director, Survitec
Relevance of Generalists vs Specialists in Enterprise Security Management
By Vishwanath Nair, Head of Information Security and Risk, Western Sydney Local Health District
Cyber Risk Strategy and the Evolving Role of the CISO
By Richard Harrison, Chief Information Security Officer, healthAlliance
Improve Service - Know your business to increase value
By Paul Norton, Group Chief Technology Officer, OneSavings Bank
Using IT Budgets To Drive Strategic Outcomes
By Eric Hanson, Vice President Information Technology, HUSCO
Cybersecurity of HVAC Systems in the Era of Connected Devices
By MATTHEW T. GOSS, PE, PMP, CEM, CEA, CDSM, LEED® AP(BD+C), MEP/ENERGY PRACTICE LEADER, CDM SMITH
Metrics, a Tool to Measure IT Operational Performance
By Tony Dipoalo, Vice President of IT, AdaptHealth
CX and Contact Centers 2021
By Jacque Lim, Regional Head of Service Delivery Asia Pacific, Aspire Lifestyles
Transforming business performance by taking an outside-looking-in customer perspective
By Graham Perry, Managing Director, BWH Hotel Group Australasia
Winning the Customer Service Rush During the Holiday Returns Season
By Mark Abramowitz, SVP Marketing, Service Cloud at Salesforce
MOBILE APPS IN THE NEW DECADE
By Bibaswan Banerjee, Director, CRM and User Analytics, Klook
Reimagine the Future of Education in a post-COVID-19 World
By Samson Tan, Head, Centre for Innovation in Learning, National Institute of Education
A creative approach to remote simulator installations
By Sharon Cooke, CEO, Airways International Ltd
Priority 2021: Achieving 100% Automation in Finance
By Ekaterina Sejourne, CFO, Puma Energy Asia Pacific Pierre Costa, Global CIO, Puma Energy
Pinpointing Weak Links in an Enterprise Security Chain: Helping Companies Battle Data and Content Security Challenges
By Hiro Imamura, SVP and GM, Business Imaging Solutions Group, Canon U.S.A. [NYSE:CAJ]
Evolving Customer Relationship Management: Move Fast or Die Trying
By Ed Ariel, Vice President of Service Operations, ezCater
Importance of Customer Relationship Management Implementation
By Drew Fredrick, Vice President, Home Building Technology, Clayton Homes
How enterprise tech startups and corporates can collaborate for innovation
By Paul Santos, Managing Partner, Wavemaker Partners
How an Initiative for Standardization and Modularization Leads to Cost Reduction, Increased Efficiency-and Better Teamwork
By Faruk Bilgin, Global Director Manufacturing Engineering of Webasto Group
Empowering the Retail Paradigm
By Jason Williams, VP of Engineering, DICK’S Sporting Goods
Fortifying the Retail Pardigm Amidst Uncertainities
By Vlad Yakubson, Head of Retail, YD.
Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)
By Sanjay Choubey, VP-IT, Briggs & Stratton
De-fragmenting Data Silos- Cloud-based Enterprise Data Hub
By Sean Xu, Executive Director, MGM Resorts Internation
Using Cloud migration as security opportunity
By Cyril Segretain, Information Security Officer Europe, Uniqlo
Changing the tester DNA -From tester to Software Development Engineer in Test (SDET)
By Bernd Bornhausen, Senior Manager QA, TD Insurance [NYSE: TD]
How 5G + blockchain + IoT + Mobile apps and devices are about to lead us to a Passport of Things
By Maurice Audinet, Head of Digital Transformation, Jurlique Hong Kong Limited
A Look Back at the Last Decade in Payments - 2010-2020
By Jesse Sandoval, SVP & Director of Global Payments, East West Bank
Upgraded Cards, Upgraded Insights
By Joe Agostinelli, Research and Analytics, Vibrant Credit Union
Pandemic Payments - Paychecks, Programs and Pivots
By Christopher Danvers, Vice President Digital Strategy & Payments at American Airlines Federal Credit Union
How to Rebuild Better with Impact: A Hybrid Financial and Social Inclusion and Well-Being Approach
By Kenneth Kwok, Founder and CEO, Global Citizen Capital
As the World Changes, So Should the Ways of Learning
By Daniel Budd, Design and Technology TeacherHamlet Lin, Tech Coach, Hong Kong International School
The changing face of technology enhanced learning
By Michael Sankey, Director, Learning Transformations, Griffith University and President of the Australasian Council on Open, Distance and eLearning (ACODE)
AI: The Next-Frontier in Business
By Bora Arslan, Chief Analytics Officer, IAG
The Future of Financial Markets: Getting Ready for the Next Level of Cloud Usage
By Michael Girg, Chief Cloud Officer, Deutsche Börse [FRA: DB1]
From Sceptic to Believer, My Path to Cloud Security
By Rhys MacFarlane, Chief Security Officer, Luxury Escapes
